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This service offers solutions to help protect the BYU network and the desktop environment from being infected. Virus protection is required on any computer using a wired or wireless connection to the BYU campus network. Free virus protection is available at software.byu.edu for campus computers only. There is no BYU provided solution for personal / home computers.
The Office of IT continues to establish procedures in an effort to prevent and stop the spread of viruses, worms, etc. However, to be successful requires the cooperation of every campus user since infection can be spread through many different sources, email attachments, Internet downloads, and browsing.
To help protect against infections, two important procedures every user should incorporate are:
The campus community should also be watchful for bogus virus warnings, hoaxes, chain letters, rumors, etc. It is recommended that the user verify the validity of these types of messages before taking any action such as opening or forwarding a message. Their validity and potential consequences can be assessed at reputable sites such as McAfee Virus Hoaxes.
BYU's Office of IT has also created a website called, BeSafe, that contains useful information about viruses, phishing emails, social networking, and other Internet safety issues.
Keeping your operating system current will help protect against infections. Windows Update (available from Microsoft) should be applied to all computers using a Microsoft Windows operating system. Windows may be configured to detect/install updates automatically. Updates for the Windows operating system can also be obtained manually by going to the Windows Update web site. Those using other operating systems should contact the vendor.
Virus protection is required on every computer connecting to the BYU campus network.
Virus protection is required on every computer connecting to the BYU campus network. Employees should contact their CSR regarding installation and to ensure that their virus software is being updated on a regular basis.
Note: Even though a server may have a virus protection package installed, if users have a virus on their machines, it is still possible for that virus to store corrupted files or delete files (including other users' files) on that server. Users who have a virus on their workstation (client) can cause harm to not only others on that server, but also to the entire campus. Servers are also vulnerable to infections and Virus protection should be installed and updated on a regular basis.
Virus Repair and Protection: A Help Center article on cleaning and protecting your computer.
Setup Windows Updates: A Help Center article explaining how to protect your computer with Windows Updates.
Conficker Worm Virus: A Help Center article with information on protecting against the Conficker Worm.
USB Virus Protection: A Help Center article with information on protecting against the USB Virus.
Supported Antivirus Providers: a list of approved antivirus providers.
Virus Protection Managed Domain: A Help Center article explaining options for CSR's to have their department servers virus protection managed by OIT.
The feedback box, located below, is intended for general comments on this page or service information and NOT for help with specific technical issues you are having with the service itself. If you would like a response to your feedback, be sure to include your contact information or log into it.byu.edu using the login button at the top of this page.