Troubleshooting steps regarding both internet and television access problems affecting residents in on-campus housing.
Note: These steps are for BYU housing networks only. For help with campus networks, see Wireless Network Access Troubleshooting.
NOTE: Campus Television is not currently available on Android devices. Only on Windows, Mac OSX, and iOS.
The feedback box, located below, is intended for general comments on this page or service information and NOT for help with specific technical issues you are having with the service itself. If you would like a response to your feedback, be sure to include your contact information or log into it.byu.edu using the login button at the top of this page.