There are various reasons why a computer would be unable to connect to the BYU Wireless Network. The following information will help troubleshoot and resolve network connectivity issues. If you need help while following any of these steps, call the Operations and Support Center. (For general information about the BYU wireless networks, see this article.)
If your IP address is correct according to the ones listed above, and you're not getting a connection, call the Operations and Support Center for help.
The feedback box, located below, is intended for general comments on this page or service information and NOT for help with specific technical issues you are having with the service itself. If you would like a response to your feedback, be sure to include your contact information or log into it.byu.edu using the login button at the top of this page.