Note: Aliases may not be used to send messages. Alias Manager is an email message forwarding system only.
For help with Managing Aliases and for Alias Clean Up, see the Other Resources section below.
There is no charge for use of this service.
Email Alias - Creation Guide - a Help Center article for creating email aliases and managing account settings in the Alias Manager.
Email Alias Admin - a Help Center article for CSRs on administrative/proxy use of the Alias Manager.
Proxy Ordering Services - a Help Center article containing information on the different proxy services for CSR's and system admin.
Each active employee or student is given an alias that is made up of their BYU Net ID @byu.edu. This alias can be used to log in to various campus services such as Box and Office 365. Initially, this alias will be set up to forward emails to an account owned by the user, in this order of priority: (1) the user's BYU Email account, if applicable, (2) the user's work email address in Personal Information (PI), or (3) the user's personal email address in Personal Information.
Other than "firstname.lastname@example.org", aliases ending in @byu.edu are reserved for faculty and employees. In some instances, a student employee is allocated an @byu.edu alias when necessary for the job.
Any employee who leaves BYU other than by retirement will lose his or her @byu.edu aliases.
NOTE: Although retirees are generally permitted to retain their @byu.edu alias after leaving the university, they may need to change the forwarding address to a personal email carrier. Individual departments determine whether or not they will continue to pay for a BYU email account after retirement, and if they do not, the retiree will need to sign in to myBYU and change the email forwarding address associated with their alias or email sent to the alias will not be forwarded.
BYU also provides each student the ability to create one @studentbody.byu.edu alias. These aliases will be lost when the owner loses student status. The name preceding the @ will always be the student's net ID.
Addresses ending in @byu.net are available for employees, students, retirees, and alumni. These addresses can be created and indefinitely retained by anyone who has been a BYU employee or student.
|Full-time Employee Retired||52||0||2|
1A student employee can have up to two @byu.edu aliases if necessary for work.
Note: Aliases that users create in the Alias Manager are not case sensitive. Any email that is sent using even randomly capitalized letters (even when it shows as all lowercase in EAM). This means that a user may give out their email address in a way that they think looks better because it has capital letters. Any email or variation of these letters will send to the email alias and be redirected to the correct forwarding email account. For Example: Britten_Hanson@byu.edu, BRITTEN_HANSON@byu.edu, bRiTten_hAnSoN@byu.edu, etc. will all send to email@example.com
Specialized aliases are granted automatically, based on a given role in the University Database. Once a user has been assigned a role, the option to register these aliases will display in the user's Alias Manager.
If you believe you should have access to one of these roles but it is not showing up in your Alias Manager, call the OIT Service Desk.
Available to Electrical Engineering faculty. There is a maximum of two aliases per faculty.
Available to current Marriott School majors and minors. This alias may be retained for up to three years after graduating from BYU. There is a maximum of two aliases per student.
Available to Marriott School alumni. This alias is retained for life and will not expire. There is a maximum of two aliases per alumni.
CSRs have administrator rights to proxy as users and see their aliases, as well as the ability to reassign existing aliases and create new ones.
On the first of each month, @byu.edu and @studentbody.byu.edu email aliases will be assessed to see if there are individuals with these aliases who are not authorized to have them. Current full-time and part-time employees, retirees, current students and others are authorized to use these aliases. If aliases are found unauthorized, the user will be sent an initial email to that alias stating that unless their status changes, the alias will be removed after 30 days.
Note: Aliases are not reused. Once an alias is retired it will not be reassigned to a new user. An alias can be reassigned to a user who leaves the university and would like to claim the alias upon their return. Aliases can also be reassigned if the previous owner gives approval for its reuse. Other circumstances where an alias is requested to be reused can also be considered. Requests outside the usual guidelines for an alias should be directed to the email alias Product Manager. This policy is designed to help ensure the security of user's email information.
Retirees that are processed as retirees will receive the "retiree" role and will be able to keep their byu.edu email alias. However, often when an employee "retires", their department terminates the employee instead, which will remove their email alias. If this happens, then the department has toresubmit their paperwork to retire the person and not terminate them.
The feedback box, located below, is intended for general comments on this page or service information and NOT for help with specific technical issues you are having with the service itself. If you would like a response to your feedback, be sure to include your contact information or log into it.byu.edu using the login button at the top of this page.