In the event of an emergency or serious threat, BYU alerts students, faculty, and employees through three methods of contact: emails, IP phone messages, and texts.
Email and IP phone messages are BYU's default means of communicating with individuals, but to ensure that the largest number of affiliates is reached, BYU has implemented the third option of text messaging. Police Dispatch administers all alerts, which must be approved by an officer of at least lieutenant rank in the BYU Police Department.
To issue an emergency email alert, a designated member of the BYU Police Department composes an alert email and sends it out to university patrons by means of a specific LISTSERV.
-Note: If an emergency situation affects BYU campus directly and affects the internal networking system, which controls the email database, this method of contact will be lost.
IP Phone Alerts:
The IP phone alert sends an audio recording and text message through the telephony servers to all IP phones on campus. The LCD screen will display the text message, and the handset will ring with a call of an automated voice alert. If an individual is using the phone at the time of the alert, the text message will appear, and the automated voice alert will play through the current call. The owner of the phone will hear the message, but the person on the other end will not.
The text message option applies to all those who enter their cell phone numbers in the Emergency Alert Text Message/SMS contact field within Personal Information in myBYU. The number needs to be listed in this field to receive the alert text.
Emergency alerts are automatically sent to IP phones on campus and in on-campus housing.
To be alerted through email or text:
Another feature of this service is the Salt Lake Center Emergency Alert System, which provides the same Emergency Alert Service System to BYU's Salt Lake Center, independent of alerts to BYU Provo's main campus. These alerts will be sent by a member of the Church Global Security Operations (GSOC) center team, rather than the BYU Police.
There is no charge for use of this service.
See the PDF version of Emergency Alerts System for more information.
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