BYU uses Veracity Communications in Provo for its long distance services. This negotiated service provides the ability for anyone affiliated with the university to make long distance calls at reduced rates.
Contact Veracity Networks at https://www.veracitynetworks.com/ or call 888-244-1020.
To fill out the order form provided by Purchasing, sign into myBYU at my.byu.edu, and in the Work menu select Long Distance-Veracity.
Veracity Communications will email a monthly statement of long distance calls to those who manage department accounts. Financial Services will automatically post charges for calls to each department account.
Note: If departments want to restrict access to certain areas, contact Veracity Communications.
Note: if you are calling Church Headquarters in Salt Lake City, you do not need a long distance code. Dial 1-801-240-xxxx or 762-xxxx.
If a professor/student is trying to call international from a cell phone they will be still be charged even if they use a veracity long distance code. They need to use the long distance codes from either a on campus IP phone, or a lan line at their residence.
When phone numbers are given, the country code is usually something like "043" or "+43". However, when actually placing an international call, after dialing 011, only dial 43, not 043 or +43, then continue dialing the number.
Dialing 9 to make an off-campus call is no longer valid.
Use one of the following Veracity access numbers:
The long-distance rate for domestic calls is $0.014 per minute. International calls vary.
10-Digit Dialing: A Help Center article on the new 10-digit dialing policy.
Direct Calls to CHQ: A Help Center article instructing how to make calls to Church Headquarters.
Department Long Distance FAQ: A Help Center article with frequently asked questions.
Personal Long Distance FAQ: A Help Center article with frequently asked questions.
The feedback box, located below, is intended for general comments on this page or service information and NOT for help with specific technical issues you are having with the service itself. If you would like a response to your feedback, be sure to include your contact information or log into it.byu.edu using the login button at the top of this page.