Email on your phone. Voicemail in Outlook. Quick. Convenient. Connected.
Exchange 2007 Unified Messaging combines Outlook Voice Access, a full-featured voicemail system, with your Microsoft Outlook email, contacts, and calendaring information. Through Unified Messaging, you can use Outlook Voice Access with your campus phone or your computer to accomplish the following tasks:
Microsoft Exchange technology allows users to integrate their voicemail and email like never before. Each voicemail message can be automatically packaged and sent to your Email inbox. You can choose to listen to your message from your phone or to play it on your computer from your email inbox at your convenience. On the go without email access? With Unified Messaging, your voicemail can read your new email to you! Simple voice commands are used to move around the system, rather than having to memorize a number sequence to navigate menus.
Do you prefer your current voicemail configuration? No problem. Unified Messaging can be set up as a simple voicemail box. You will be able to listen to all of your messages from your phone just as usual. The system options that integrate with email or calendaring will be disabled.
Note: Outlook Voice Access uses voice commands or touch-tone commands. The default interface uses voice commands. If you would rather use the keys to make choices, press any number on the keypad and you will be prompted with instructions to make the change. You can switch to touch-tone commands permanently by saying "Personal Options" after entering your PIN.
(e.g. by saying "Email," each unread email message from your email inbox will be read back to you.)
Note: By default, Unified Messaging will only read new email messages sent to one folder—the inbox. You can modify the default voicemail box as explained in the "Change your voicemail preferences" section in the next column. If you have Outlook rules that move messages to various folders as they arrive, Unified Messaging will not read them unless they arrive to the one and only default folder.
When you first activate your Unified Messaging account, it will update your Microsoft Outlook Email account so you can listen to your voicemail from your computer.
Note: The day your account is set up, you must restart Microsoft Outlook in order to enable the Unified Messaging features.
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