We help you achieve success by providing answers, solutions, and alternatives for Office of IT products and services. The Service Desk helps answer usage questions, incident diagnosis and resolution, and repair for most technical issues.
Service Desk Support provides a central location for consumers to receive help using Office of IT products and services including but not limited to:
Note: The Service Desk will provide a "best effort" in supporting non-OIT technologies.
Managing access to the various technical systems on campus can be difficult. The OIT Service Desk can help you manage and administer rights to many systems on campus. We will work with you to define the most effective process to be used when granting access to any system you own and then administer the accounts necessary to provide that access. Your users will have a familiar Service Desk to work with that is available 24 X 7 enabling you to focus on other things.
If you think we can help, please contact the Service Desk at 801-422-4000 to discuss your needs.
There is no charge for use of this service.
The feedback box, located below, is intended for general comments on this page or service information and NOT for help with specific technical issues you are having with the service itself. If you would like a response to your feedback, be sure to include your contact information or log into it.byu.edu using the login button at the top of this page.