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Contact Us

Service Desk Support

801-422-4000

Service Desk Support assists individuals with concerns about services offered by BYU and the Office of IT. Call, email or visit our Counter (by appointment) for face-to-face support. Laptops and mobile devices are welcome.

Hours  
Monday - Friday 7:30 am - 6:00 pm
 

For immediate assistance after hours, press 0. Closed for University Devotional and University holidays.

Email Email Questions or Problems to it@byu.edu
Service Counter Address

ITB 1st floor Reception Area,1388 University Avenue
Open Monday - Friday 8 am - 5 pm (Closed for University Devotional)

 

BYU Information

801-422-INFO (4636)

BYU Information can answer many campus-related questions including: campus phone numbers, office locations, who your computer support representative is, and information about BYU activities and events.

Hours  

Monday - Saturday

6:00 am - 12:00 am (Midnight)

Sunday

Closed

December 24

6:00 am - 6:00 pm

December 25

Closed
  On all other holidays, BYU Information is open with regularly scheduled hours.

 

Campus Operators

801-422-1211 or Press 0 from Campus Phones

Campus Operators answer many of the same questions as BYU Information (above), but are additionally open on Sundays for assistance to BYU wards and stakes. Campus operators may be reached from any campus phone by pressing 0.

Hours  

Monday - Saturday

6:00 am - 12:00 am (Midnight)

Sunday

8:00 am - 8:00 pm

December 24

6:00 am - 6:00 pm

December 25

Closed
  On all other holidays, Campus Operators are open with regularly scheduled hours.

 

Office of Information Technology (OIT) Offices

801 422-5075 (building receptionist)

The ITB location houses offices and meeting space for OIT personnel.

Hours  

Monday - Friday

8:00 am - 5:00 pm

Saturday / Sunday

Closed

Holidays

Closed

 

 
Address 1388 University Ave, Provo UT 84602

 

Feedback

The feedback box, located below, is intended for general comments on this page or service information and NOT for help with specific technical issues you are having with the service itself. If you would like a response to your feedback, be sure to include your contact information or log into it.byu.edu using the login button at the top of the webpage.

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